by Dr. Rick Goodman | Apr 4, 2018 | Leadership, Management Skills
You only have so much attention you can devote—and one of the toughest parts of leadership is deciding what’s deserving of your attention and what isn’t. In fact, more and more leaders I talk to are shying away from “time management” and instead focusing on ways they...
by Dr. Rick Goodman | Apr 2, 2018 | Leadership, Team Building
Truly listening to another person is critical for real communication. It’s also something you have to learn. Many leaders never get the training they need in active listening, which means their efforts at better communication are fundamentally flawed. The good news...
by Dr. Rick Goodman | Mar 28, 2018 | Leadership, Sales, Workplace Culture
Great sales reps nurture real relationships with their customers—but what happens when that relationship is severed? I see it all the time. A sales rep leaves the company, for whatever reason, and customers start getting antsy. They seize the opportunity to look for a...
by Dr. Rick Goodman | Mar 26, 2018 | Leadership, Management Skills, Team Building
Have you ever heard of a product so good, it “practically sells itself?” I hear this turn of phrase from time to time, and I’m here to tell you: It’s a total lie. There’s no such thing as a product that sells itself. No matter how valuable your business offering is,...
by Dr. Rick Goodman | Mar 22, 2018 | Hiring and Retention, Human Resources, Leadership
More and more leaders are rethinking the conventional wisdom about time management and workplace productivity. Instead of time management, they’re focusing on attention management—and not without reason. I’m not opposed to time management, but it has its limitations....
by Dr. Rick Goodman | Mar 15, 2018 | Leadership, Team Building
Depending on your personality type, networking can either sound like a lot of fun, or like absolute torture. While the outgoing among us have no trouble meeting new people or turning strangers into friends, introverts may find the entire prospect rather...