One of the most common questions people ask me is: How can we avoid or minimize conflict in the workplace?
I get why people ask it. After all, many of us really don’t like conflict, finding it to be stressful, awkward, and unpleasant. But of course, if you’ve ever been in a family or worked around other people, you know that conflict happens. There’s no way to totally avoid it!
And in fact, I’ll go a step further. You really wouldn’t want to avoid all conflict. That’s because, while some conflicts are unhealthy, other conflicts can be productive and necessary.
That’s why transformational leaders don’t go out of their way to sidestep conflict. They don’t actively try to cause it, either—but when the opportunity arises for truly constructive conflict resolution, they take it.
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