How high-performing organizations eliminate blame, increase engagement, and drive measurable results
For over three decades, I’ve worked with Fortune 500 companies, healthcare systems, government agencies, and championship sports teams to help leaders shift from problem-focused thinking to solutions-oriented leadership.
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Most organizations don’t suffer from a lack of talent. They suffer from a lack of solutions-oriented leadership. When leaders focus on problems, blame, and limitations, teams disengage.
Productivity stalls. Turnover rises.Solutions-oriented leaders create something different:
Accountability without fear
Ownership instead of excuses
Cultures that solve problems instead of recycling them
After working with leaders in business, healthcare, the military, and professional sports,
I’ve found that solutions-oriented leaders consistently demonstrate five core traits.
Trait #1: Ownership Over Blame
Solutions-oriented leaders take responsibility—especially when things don’t go as planned.
Instead of asking, “Who caused this problem?” they ask,
“What’s the solution—and how do we move forward?”
This shift alone reduces workplace friction while increasing trust and execution.
Trait #2: Future-Focused Thinking
Problem-focused leaders live in the past.
Solutions-oriented leaders focus on outcomes.
They train their teams to ask:
What do we want to create?
What’s within our control?
What’s the next best action?
This mindset creates momentum instead of stagnation.
In volatile environments, these traits become even more critical, which is why leaders must also develop adaptive leadership to execute effectively when certainty disappears.
Leadership Insight
Most leaders understand these traits intellectually. Very few apply them consistently across teams and departments.
That’s exactly what my leadership workshops, keynotes, and executive retreats are designed to do—turn leadership concepts into daily behaviors that drive results.
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Trait #3: Clear, Direct Communication
Solutions-oriented leaders communicate with clarity and purpose. They set expectations, address issues early, and replace assumptions with alignment. Clear communication eliminates confusion, will reduce employee stress, rework, and resentment.
Watch Dr. Rick Goodman explain the five traits of a solutions-oriented leader for uncertain times.
Trait #4: Empowerment Over Micromanagement
Micromanagement kills engagement. Solutions-oriented leaders empower their teams to think, decide, and act.
They ask questions like:
What do you recommend?
What solution do you see?
What support do you need from me?
Trait #5: A Culture of Continuous Solution-Seeking
The most effective leaders don’t just solve problems—they build cultures that solve problems.
Over time, this creates teams that are resilient, adaptable, and high-performing—even in
uncertain environments.
